Frankie Print Co accepts returns within 30 days of delivery. Items must be in new condition, unused and unwashed. Returns are made to our location in Canada. Please ensure to get a tracking number on any shipments to us, as we are not responsible for postal delays or missing mail items.
Defective or Incorrect Items
If an item you receive is defective or incorrect, email us within 7 days of delivery. Include a description of the issue and a photo, if applicable.
All FPC products are made-to-order. Cancelling an order before it is shipped out is sometimes possible, so please email us as soon as possible. If your order has already entered the production stage or shipping stage, we will not be able to cancel it, but you can still return it once you receive it.
Conditions of return
Buyers are responsible for all shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.