Got the wrong product after a long shipping time even though paid for priority shipping.
Hi there! The incorrect size of item is my mistake, and I sincerely apologize for that. I’ve contacted you about rectifying the situation with a refund or replacement :)
Your item shipped on time, on Dec 19. Unfortunately with the busy Christmas season, USPS delivered 2 business days late. I apologize on their behalf, and for future deliveries please understand these shipping times are estimates, not guarantees.
Thanks so much for your understanding!